Return and Shipping Policy

When do books need to be returned by?

Within 10 days of receipt – books must be in original wrapping.

Where do items need to be returned to?

Friesen Gallery 320 First Avenue North /  Ketchum, ID 83340
or via USPS at PO Box 1613 Sun Valley, ID 83353
or Friesen Gallery Seattle 1200 Second Avenue / Seattle, WA 98101
*See website for hours and map: www.friesengallery.com

Shipping for returns?

Are original shipping rates refundable: Only if book arrives damaged.
Does customer pay for shipping the return: Yes, unless return is due to damage.

Credit for returns?

Customer is credited for returned item in the reverse of the manner in which they purchased, except in the case of cash – a check will be issued.
Can customers return items in-store: Yes. Friesen Gallery Sun Valley 320 First Avenue North /  Ketchum, ID 83340 or Friesen Gallery Seattle 1200 Second Avenue / Seattle, WA 98101 *See website for hours and map: www.friesengallery.com

Packing materials?

Do items need to be in original packaging for returns?: Yes.

Shipping Policy

When do you ship?

Within two business days of receipt of order.

Where do you ship to?

Global.

How do you ship?

For domestic orders we ship via USPS Media and USPS Priority. For international orders we offer USPS Express Mail International, USPS First Class Mail International Package and USPS Priority Mail International.

Rates to ship?

Shipping is quoted via live rates during the checkout process. These rates are based on UPS rates. Fill in your Country, Address, City and State to calculate the shipping quote. A $2 handing fee is applied to each book.

In store pick up option?

Yes. Friesen Gallery Sun Valley 320 First Avenue North /  Ketchum, ID 83340 or Friesen Gallery Seattle 1200 Second Avenue / Seattle, WA 98101 *See website for hours and map: www.friesengallery.com
A $2 handing fee is applied to each book.